Are you passionate about digital marketing and customer success? Do you thrive in a fast-paced environment, working closely with senior stakeholders to drive business growth? If so, this could be the role for you.
Your New Company
EBAS Group is partnering with a powerhouse in marketing technology, a company experiencing unprecedented growth and poised to reshape how brands connect with their customers.
With a strong foothold in global markets, this company is now expanding its SEA presence. Backed by an established parent company, you’ll have access to extensive resources and a powerful partner ecosystem to help you succeed. If you’re an ambitious Customer Success Manager looking for real impact, autonomy, and the ability to shape a region, this is the opportunity for you.
What You’ll Be Doing:
This isn't just another Customer Success role, it’s an opportunity to be part of a fast-growing, industry-leading organization that’s reshaping how brands engage with customers.
- Strategic Partnerships: Build relationships with senior stakeholders to understand business goals and marketing challenges.
- Drive Value & Adoption: Ensure high platform adoption and value realization, driving client engagement.
- Collaborate Internally: Work with technical and strategic teams to deliver exceptional customer experiences.
- Growth Focused: Forecast renewals and identify opportunities for cross-sell and upsell.
- CRM Management: Utilize Salesforce to track activity and report on client health.
What You Bring:
- Client Success Expertise: Proven success in retention and adoption, client-facing role within SaaS.
- Marketing Acumen: Strong understanding of marketing principles and technologies.
- Relationship Builder: Excellent relationship-building and negotiation skills.
- Confident Presenter: Ability to present effectively to senior stakeholders.
- CRM Proficiency: Hands-on experience with Salesforce or similar CRM tools.
Why Join?
- Work with industry-leading brands and innovative marketing technology.
- Be part of a high-growth, fast-moving environment with real impact.
- Competitive salary with performance-based bonuses.
- Opportunities for career development and progression.
Demo