Job Posting for Management Trainee - Front of House at ELEVEN COLLECTIVE PTE. LTD.
As Management Trainee for our front of house operations, you'll gain experience in various aspects of guest experience, food and beverage service, bartending and beverage creation, operations, and team leadership, with the goal of progressing into a supervisory and managerial position.
Key Responsibilities and Skills includes but is not limited to:
Guest Experience
Deliver warm and genuine hospitality to make every guest feel welcome
Handle guest enquiries, complaints, and requests efficiently and professionally
Mastering guest relations and growing your own set of regular clients
Fully grasp all cuisine and beverage knowledge
Embrace and deliver our brand spirit with absolute professionalism
Operations
Learn daily operations, including setup, service flow, and all restaurant procedures
Assist in managing staff, inventory, and ordering supplies
Ensure smooth and efficient service during busy and quiet periods
Beverage Management and Bartending
Learn bar operations, cocktail making and bar setup
Acquiring knowledge in the fields of wine, spirits, beer, sake and other beverage
Ensuring responsible alcohol service
Staying up to date with new trends and techniques
Team Leadership
Support and guide team members, providing direction and motivation.
Assist in training new employees.
Encourage teamwork and positive interactions to create a healthy and productive working environment
Grow with the Company by stepping up to suitable challenges
Management Duties
Prepare daily sales reports.
Contribute to consumer analysis trends and product creation
Monitor proper ordering, receiving, and storage procedures.
Ensure adherence to company policies and regulations.
Career Progression
This role is designed to provide a foundation for future management roles.
With a self-starter mindset, focus, commitment and good team spirit, you'll gain valuable experience and skillsets that will lead to managerial positions
Requirements:
A positive, energetic and sincere disposition
A self starter who values team achievements over personal credit
A confident grasp of the English language
Analytical, industrious and empathic
A minimum of one year’s relevant working experience is preferred
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