Demo

Customer Service Officer

EU Holidays
Singapore, Full Time
POSTED ON 4/10/2025 CLOSED ON 4/26/2025

Job Posting for Customer Service Officer at EU Holidays

Job Description:

Love all things Japan and Korea? Whether you're a K-drama addict, anime enthusiast, food hunter, or simply passionate about travel — this is your chance to turn that passion into a meaningful career.

EU Holidays is looking for individuals to join our Japan & Korea tour team as Tour Leaders or Apprentices. We welcome both experienced candidates and fresh talent ready to learn. You'll travel with groups, support or lead tours, and immerse yourself in two of Asia’s most exciting cultures.

Key Responsibilities:

  • Lead or assist with guided tours in Japan and South Korea
  • Share cultural insights and stories about local landmarks, food, and traditions
  • Ensure smooth tour operations (itinerary flow, logistics, customer experience)
  • Assist with content creation (e.g. tour highlights for social media)
  • Work closely with a team to deliver safe, enjoyable, and memorable travel experiences

Who Should Apply:

Apprentice Track (Entry-Level):

  • No prior experience required
  • Positive attitude and strong interest in Japan and/or Korea
  • Open to learning, flexible, and people-oriented
  • Comfortable traveling overseas for extended periods
  • Training and mentorship provided

Tour Leader Track (Experienced):

  • Experience in leading group tours or customer-facing travel roles
  • Confident in managing logistics and engaging a group
  • Familiar with Japanese or Korean culture, destinations, and customs
  • Able to work independently and represent the company professionally

What We Offer:

  • Competitive base allowance or remuneration (depending on experience)
  • Travel-related support and accommodation during tours
  • Real-world exposure to Japan and Korea’s travel landscape
  • Mentorship and potential for long-term career development
  • Fun and dynamic work environment with passionate teammates

For interested candidiates may also direct email to celestine@euholidays.com.sg

Job Type: Full-time

Pay: $1,200.00 - $3,300.00 per month

Schedule:

  • Shift system
  • Weekend availability

Work Location: In person

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