Head of Business Development

The Head of Business Development will play a pivotal role in driving the growth and success of our healthcare solutions. This role requires a dynamic individual with strong strategic thinking, relationship-building skills, and the ability to translate client needs into comprehensive solutions. The candidate will be responsible for shaping the direction of our managed care services and fostering strong, long-term client partnerships.

Key Responsibilities:

• Strategic Business Development:
• Develop, implement, and drive the business development strategy for managed care services to achieve growth objectives.
• Identify new market opportunities and stay updated on industry trends to inform strategic planning and decision-making.
• Conduct thorough market analysis to identify potential clients and develop targeted outreach strategies.
• Value Proposition and Service Articulation:
• Clearly articulate and communicate compelling value propositions around our primary and allied care services.
• Customize presentations and proposals to address client-specific challenges and demonstrate the benefits of our offerings.
• Ensure consistent messaging and branding in all client-facing materials.
• Client Relationship Management:
• Nurture and grow relationships with potential leads and existing clients to maintain a strong client pipeline.
• Develop and maintain strong, trusted relationships with key decision-makers and stakeholders.
• Act as a primary point of contact for clients, addressing inquiries and resolving issues in a timely and professional manner.
• Growth and Expansion Initiatives:
• Lead innovative initiatives and develop strategies to expand our business through new activities, targeted campaigns, and tailored proposals.
• Collaborate with the marketing team to create and execute campaigns that resonate with potential clients and enhance brand visibility.
• Continuously evaluate and refine business development processes to improve efficiency and effectiveness.
• Stakeholder Collaboration:
• Work closely with internal stakeholders, including clinical teams, operations, and marketing, to align business development strategies with organisational goals.
• Facilitate cross-functional collaboration to ensure smooth execution of projects and seamless client experiences.
• Effective Team Management:
• Lead and inspire the business development team to achieve collective and individual performance goals.
• Provide mentorship, training, and professional development opportunities to build a high-performing, motivated, and resilient team.
• Foster a positive and collaborative team culture that encourages open communication and innovation.
• Customer-Centric Approach:
• Be customer-centric by actively listening to client needs and delivering value-added initiatives that strengthen client relationships and ensure long-term retention.
• Develop client feedback mechanisms to continuously improve service offerings and client satisfaction.
• Lead Conversion and Sales Optimization:
• Develop and execute strategies to convert sales leads generated through alternative channels, such as government tenders, national workplace wellness programs, sector programs, and the High-Net-Worth (HNW) segment.
• Track and analyse lead conversion metrics to continuously optimize strategies and improve success rates.

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