Retail Manager

Job Description & Requirements

• Coach and plan training development of staff.
• Manage and oversee the daily activities of the assigned store.
• Lead and motivate the staff in achieving sales objective, service excellence and operational compliance.
• Supervise the daily work performance of the employees.
• Handle customers’ complaints, enquiries and feedback.
• Roster scheduling and assigning shift duties.
• Organize and co-ordinate the store operations, merchandising and promotional activities within the established guidelines.
• Observe vigilance in the control of cash and inventory variations to the minimum and within the set limits.
• Manpower planning, recruit Sales Assistants and achieving adequate staffing level.
• Maintain a high standard of store image/cleanliness and proper maintenance of all equipment.
• Ensure the daily banking-in of trading receipts and prompt submission to HQ of the relevant paperwork.
• Ensure accurate receiving and ordering before confirmation.
• Location: Bedok and Paya Lebar