Business Operations Analyst

Introduction to GoNetZero™

GoNetZero™ is a global decarbonisation solution provider helping clients achieve their net-zero goals. It is the carbon management business of Sembcorp Industries, a Singapore Stock Exchange-listed company. It offers comprehensive solutions through its digital platform, and additionally provides verified environmental attributes (EAs), including Renewable Energy Certificates and carbon credits.

GoNetZero™’s suite of digital solutions includes Measure – which enables clients to begin their net-zero journey by assessing their organizations' emissions; Manage – which allows clients to view, manage, and retire their EAs portfolio seamlessly on a single platform; and Perform – which helps clients maximize the output and lifespan of their renewable energy assets across multiple sites on a single dashboard.

We are looking for a Business Operations Analyst with a specific focus to provide sales insights, data analysis and performance dashboards to join our dynamic team. This role enables data-driven strategies and decisions for our growing business.

Roles & Responsibilities:

• Lead and drive performance dashboards and reporting, including but not limited to sales performance reports and forecasting, review meetings, data analytics
• Drive adoption and training of CRM system and dashboards with internal business users to maximize impact, insights and continuity for the business
• Conduct data analysis in an accurate and timely manner based on business needs
• Serve as a subject matter expert on business and sales data analysis and be a resource for senior stakeholders to refine strategies based on data insights

Preferred Skills & Qualifications:

• Bachelor’s Degree in a relevant field with 1 to 3 years of work experience
• Technical skills with sales software, data analytics tools e.g. CRM, PowerBI, Advanced Excel required
• Strong analytical problem-solving skills and general business acumen
• Ability to excel in a fast-paced work environment
• Experience in sales operations, sales planning or business operations functions in ecommerce or platform businesses
• Experience in the Renewable Energy Certificates or Carbon Management sectors would be an added advantage
• Independent, self-motivated team player with strong communication and interpersonal skills

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

• Institution-first Mindset - Put the interest of the Group ahead of individual interests.
• Collaboration - Deliver through collaborating across markets, businesses and functions.
• Accountability - Hold team and self accountable to deliver on our commitments.

This is a 100% in-office position. The successful candidate must be available to work from our corporate office during regular business hours.