Operations Manager / Area Manager

Job Scope

· To be overall responsible for the coffeeshop operation aspects including general maintenance, work area cleanliness and safety.

· Handle and liaise with all upcoming tenants/existing tenants service agreements

· Finding new tenants and meet KPI

· Ensure licenses are always valid

· Reviewing staffs’ performance

· Manage team schedules to the needs of the business

· Serve as role model for company values and standards

· Build and maintain good working relationship with the tenants

· Need to onsite to ensure operations are moving smoothly

· Training and briefing staffs on workplace safety and certain job scopes

· Responsible with all outlet sales report and update

· Provide daily, weekly and monthly performance reports for management to review

Job Requirement

· Need to have at least 6 years of experience working in a managerial position in a coffeeshop environment

· Able to work on weekend shift

· Resilient & ability to perform under pressure excellent communications & interpersonal skill

· Have integrity and reliable to handle issues