Job Posting for Client Advisor - Singapore at Loro Piana
Job responsibilities
POSITION SUMMARY
Reporting to Shop Manager,the Client Advisor contributes to the growth of sales in the shop. The Client Advisor is responsible for engaging clients and nurture their brand loyalty by conveying Loro Piana values, and maintain customer services as per Loro Piana standards.
DUTIES & RESPONSIBILITIES
Sales
Achieve sales targets through effective use of selling techniques, clienteling and product knowledge, contributing to the global team performance
Demonstrate team work
Monitor individual target in terms of daily and monthly sales
Customer Relations And Following
Make clients be convinced by the brand quality and value
Welcome clients like a host
Fill out and update the client book, build relationship with customers
Ensure the upkeep of the sale space and the image of the store
Deliver extra mile services if needed
Back Office Support
Contribute to stock management
Able to maintain floor display area and merchandise
Ensure customer service beyond reproach
Profile
Job Requirements:
At least 2 years retail sales experience
Service oriented with excellent clienteling skills
Enthusiastic and sincere with positive working attitude
Good team player, with good communication and interpersonal skills
LORO PIANA
MAISON
Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.
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