Manage the Hotel and Casino Valet Cashier Counters
Handle and process valet and self-park related charges and transactions accurately and efficiently using Point of Sale (POS) machine.
To submit accurate and relevant cashier-related paperwork for revenue audit purposes
Provide level of service and experience according to the departmental audit standards and work as a team to achieve the departmental KPIs.
Provide information on valet and self-park related as well as all other guests’ queries.
Understand and execute departmental gameplans.
Maintain operational equipment in working order and ensure supplies are sufficient to perform duties
Monitor and report any anomalies to Valet Captains for immediate action.
Learn and support the team with any other operational and/or departmental duties when required.
Assist with any other assignments tasked by Valet Captains
Job Requirements
Education & Certification
No formal education required
Experience
Prior experience in a customer service environment or hospitality industry is an advantage
Other Prerequisites
Knowledge of POS (Point of Sales) machine is an advantage
Service and guest oriented
Pleasant, polite and possess a positive attitude
Responsible, proactive and takes initiative
Able to work within a culturally diverse team
Able to communicate fluently in English
Able to work under pressure and in a fast-paced environment
Able to stand long hours and work outdoors with expected humidity condition
Possess basic knowledge of Singapore attractions and places of interest
Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
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Marina Bay, 1
Full Time