Workforce Development Specialist – On-the-Job Training (OJT)

Our vision is to transform how the world uses information to enrich life for all.

Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

Responsibilities include, but not limited to:

On-The-Job Training

• Conduct job task analyses (JTA) to identify the responsibilities, tasks, knowledge, and skills
• Establish OJT curricula and learning items to support team member training of assigned work tasks
• Develop task-based certification checklists to evaluate team member proficiency
• Work with SMEs to develop and maintain managed training documents tied to certification learning items
• Measure onboarding and OJT effectiveness, working with customer groups to implement improvements
• Communicate regularly with leaders from assigned areas to gather training needs and report on training initiatives
• Follow up on training requests to defined service-level agreements, and escalate when unable to complete independently

DOCUMENTATION

• Identify business needs and determine content requirements for target audience
• Use standard English grammar, mechanics, and composition
• Adhere to appropriate standards, styles, and templates
• Create and modify graphics and images
• Edit and proofread documentation for accuracy
• Store documents in the appropriate repository, using the correct document securities and keywords
• Monitor and follow up on change requests
• Facilitate periodic document reviews for managed resources

DATA ANALYSIS & REPORTING

• Extract and categorize data for analysis, visualization and decision making
• Develop graphs and charts for reporting
• Create, publish, and refresh reports on an agreed-upon cadence by stakeholders

PROGRAM OWNERSHIP

• Facilitate the planning, implementation and evaluation of an assigned program using the fiscal-year roadmap process
• Document key business processes, guidelines, and standards
• Identify gaps or discrepancies that exist and outline appropriate interventions
• Integrate best practices
• Establish metrics, set targets, collect data, and measure results
• Establish internal process health metrics to monitor program effectiveness and efficiency
• Implement feedback systems for continuous improvement

PROJECT MANAGEMENT: PROJECT MANAGER

• Lead project meetings, and complete assigned actions on time
• Develop the project charter with problem statement, scope, objectives, and success criteria
• Ensure project alignment with organizational goals
• Identify project core team members and stakeholders
• Develop the work breakdown structure to include milestones, deliverables, schedule, critical path, communication, and recovery plans
• Determine required resources
• Monitor project execution, manage changes, and mitigate risks
• Evaluate project effectiveness in meeting objectives, deliverables, and milestones
• Prepare and present project closing report to stakeholders
• Facilitate transition to sustaining mode when applicable

Qualifications and Skills:

• Experience with in-person and virtual classroom facilitation
• Excellent written and facilitation skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office software applications
• Solid capability in data extraction, analysis, and reporting using advanced Excel functions
• Excellent attention to detail
• Experience working in a collaborative environment focused on team approaches to solving problems
• Solid critical thinking, problem solving, and analytical abilities
• Self-motivated and directed, with a high level of initiative
• Experience in automating manual processes to improve efficiency and quality

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_sg@micron.com

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.