Assistant Manager/Manager (Admin & IT Support), Faculty of Law

The National University of Singapore Faculty of Law is widely regarded as Asia’s leading law school. Staffed by an outstanding permanent faculty diverse in origin and qualifications, NUS Law is dedicated to building a vibrant community and creating an environment that facilitates critical thinking and reflection on the fundamental legal issues confronting our interconnected world.

You will play a crucial role in providing business solutions and render operational & administrative support to meet the NUS Law's functional needs. This position is responsible for identifying opportunities, implementing policies, and ensuring the smooth adoption and integration of business solutions for the company’s stakeholders.

Job Description

1. Manage the School’s annual operating budget pertaining to Information Technology, Classroom Support Technology and Office Equipment effectively, allocating resources efficiently, and identifying cost-effective technology solutions.
2. Conduct comprehensive market surveys and research to identify innovative solutions for upgrading end-user technology and optimizing learning technology.
3. Develop, enhance, and enforce standard operating procedures and guidelines for deployment and management processes to promote operational efficiency and consistency.
4. Administer day-to-day operations, overseeing asset management, software license management, and equipment administration.
5. Procure computing devices, accessories, software, audio-visual equipment, associated accessories, services and other office equipment necessary for business operations, ensuring adherence to quality standards, functionality requirements, and value for money.
6. Monitor and maintain optimal stock levels of computing devices, accessories, software licenses and other office equipment. Anticipate demand, coordinate with vendors for timely replenishment, and ensure accuracy of the asset list in compliance with internal policies and procedures.
7. Establish and maintain an effective business continuity plan, conduct regular assessments, and implement measures to ensure seamless operations during disruptions.
8. Supervise vendors to ensure they deliver the goods & services according to contractual service standards and coordinate with company’s internal support service personnel to deliver the necessary services.
9. Ability to respond to requests and feedback from users in a timely manner to provide advices and solutions, and to perform any other administrative duties in support of company’s events and activities.

Qualifications

1. Bachelor’s degree in Information Technology & Business, Computer Science, Engineering or its equivalent.
2. At least 3 years of relevant work experience in operations and administration, including business solutions planning, budgeting and procurement.
3. Proven experiences in business analysis, technology integration, project management, or a related role, demonstrating a strong understanding of business processes, problem-solving skills and the ability to navigate complex challenges.
4. Demonstrated ability to collaborate effectively with cross-functional teams and stakeholders from diverse backgrounds, leveraging strong communication and interpersonal skills.