Business Analyst

We are hiring for Business Analyst - Functional Support for our client into Commodity trading.

The main responsibilities are :

- Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Maintain monitoring systems and continuously share ideas to improve its effectiveness.
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

- Support to users

• Process local user support requests (configurations, assistance,)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

- Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,
• Self-organize continuous learning on the IS systems and landscape
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Qualification:

- University degree in IT Engineering or Mathematics.

- 5-10 years relevant experience in IT trading environment

-Experience in risk and/or PnL environment as APPLICATION SUPPORT is must

- Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.

- Behavioral and social skills

• Interactive behavior : Active Listening and communication skills
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

- Technical and functional skills

• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on Windows environment
• SQL skill
• Good Scripting skills

Job Types: Full-time, Contract
Contract length: 24 months

Pay: $6,000.00 - $11,000.00 per month

Benefits:

• Health insurance

Schedule:

• Monday to Friday
• Weekend availability