Logistics Executive -3 open Position
Purpose of the position
The primary role of Logistics Executive is to interact with customers to address their concerns, answer their questions and assist them with their needs. A customer service Coordinator will often answer customer phone calls and emails, responding to customer’s questions and concerns.
Key Tasks
• Be the contact point between customer and warehouse operators (external and internal stakeholder) on shipments arrangement.
• To promptly liaises with customers / suppliers’ inquiries via phone call or email on day-to-day operations.
• To ensures all Inbound and Outbound documents & information is pass down to warehouse operators via email and/or all communication channels.
• To ensures warehouse operators input data accurately and complete Warehouse Management System inventory transactions within the timeline and maintain stock accuracy.
• To monitor / arrange daily Inbound and Outbound containers trucking with Customer.
• To input data for monthly billing in excel file.
• To ensure office areas are well maintained.
• Performs other job-related functions as and when required by superior.
Decision Making Authority
• As directed by direct line manager
Function / Market & Industry Knowledge / Business Acumen / Process working
• Good understanding of Customer Service and Warehouse Operations
Skills & Competencies
• Good Interpersonal and communication skills.
• Able to work well as part of a team.
• Balanced and confident
• Ability to work accurately and methodically.
• Good communication skills
• Ability to plan and organize work.
• Performs well under pressure in a fast-paced environment.
• Fast learner who will be required to work independently with minimum supervision
Educational background / Work experience
• Candidate must possess at least O Level / Diploma in any field.
• At least 2~3 year of working experience in the logistic / 3PL / Supply Chain is required for this position.
• Proficient with computer function, Microsoft Office, email, warehouse management system.
Language Skills
• Ability to communicate well in English (written, spoken) and Mandarin.
Computer Literacy
• Ability to use MS Outlook for email communication.
• Proficient with computer function, Microsoft Office, email, warehouse management system.
Thank you!
Assistant Talent Acquisition Manager
Ana( Anamica)
Anamica.kumari@nityo.com
Desk Number- 6531522521
What’s App 6560275490