Logistics Supervisor (Warehouse Operations)

Our client is a global leader in industrial packaging solutions with operations across more than 35 countries. Renowned for its commitment to sustainability, safety, and customer service excellence, they are bringing its logistics operations back in-house from a previously outsourced 3PL model. This transition creates an opportunity for an experienced Logistics Supervisor to lead and shape the performance of the in-house logistics team.

Job Title: Logistics Supervisor (Warehouse Operations) | Perm

Reports to: Logistics Manager

Based in: Onsite, West of Singapore

About the Job:

The Logistics Supervisor is responsible for managing day-to-day warehouse operations, delivery activities, and the overall logistics workforce of 48 personnel. This includes a structured team of Drivers, Delivery Assistants, Stackers, Unstackers, and Sleeves handlers. The role requires strong leadership to ensure operational efficiency, safety compliance, service excellence, and continuous improvement in a non-air-conditioned, fast-paced manufacturing and warehousing environment.

The supervisor will lead by example, managing manpower deployment, coaching a multi-ethnic, multigenerational workforce, and ensuring adherence to customer-centric service protocols. The successful candidate must be prepared to work long hours regularly, given the nature of the manufacturing sector.

KEY RESPONSIBILITIES:

Supervise and Coordinate Logistics Workforce:

Lead and manage a 48-member logistics team through effective scheduling, overtime planning, and manpower deployment. Ensure productivity by implementing rotation strategies for physically demanding roles and promote strong communication, engagement, and morale across a diverse workforce.

Operational Execution & Delivery Management:

Oversee the full execution of stacking, unstacking, sleeving, and delivery processes, ensuring safe and efficient operations. Manage drum handling activities, including stacking up to three layers (2.7 meters). Supervise container stuffing for up to 10 x 40-footer shipments nightly and coordinate five delivery trips per lorry daily for both local and overseas deliveries.

Safety, Compliance & Housekeeping:

Enforce safety, security, and housekeeping standards across warehouse operations, ensuring proper use of PPE such as safety shoes and vests. Maintain compliant drum stacking practices to prevent accidents and product damage. Uphold delivery quality in line with Customer Excellence Award standards to ensure high service levels and customer satisfaction.

4 MUST-HAVES JOB REQUIREMENTS:

• Diploma or G.C.E. ‘O’ Level (minimum requirement), with at least 5 years of experience in a logistics supervisory role. Experience in warehousing within a manufacturing environment or similar operational settings is highly preferred.

• Proven ability to lead and supervise a logistics workforce of over 40 headcounts. Experienced in managing a diverse team across different age groups and ethnic backgrounds, with strong skills in manpower planning, rotation scheduling, and deployment of short-term or contract staff to cover absences.

• Physical and Environmental Readiness – Willing and able to work in a non-air-conditioned, hot, and humid warehouse environment. Fully understands the physical demands of the role, including handling 90cm empty drums weighing up to 25kg and managing stacking heights of up to 2.7 meters.

• Communication and Interpersonal Skills – An effective communicator with the ability to engage, motivate, coordinate, and manage team members of varying education levels and cultural backgrounds. Capable of managing team dynamics, providing coaching, and resolving conflicts professionally.

Only shortlisted applicants will be notified.

EA License No: 95C5411

EA Personnel No: R25128358