Clinic Receptionist

We are seeking a highly organized and customer-focused Clinic Executive to join our team. As the first point of contact for our patients, you will play a vital role in delivering exceptional service and ensuring a seamless experience.

Responsibilities:

- Manage incoming calls and email inquiries in a professional and timely manner

- Follow up on patient inquiries and concerns to ensure resolution

- Assist with cashiering, billing, and payment collections

- Coordinate and confirm patient appointments, ensuring accurate scheduling and minimal wait times

- Maintain accurate records of daily takings and invoices

- Provide exceptional customer service to walk-in patients and manage the clinic counter

- Perform daily inventory control and maintain a tidy and organized workspace

- Undertake general administrative duties and ad-hoc tasks as assigned

Requirements:

- This role involves a 44 hour work week, with retail hours that includes evenings and weekends. Mondays to Fridays 11am to 9pm / Saturdays 10am to 7pm Closed on Sundays and Public holidays.

- Excellent communication skills

- Ability to convert new inquiries into new patients

- Warm, friendly, and outgoing personality with a team player attitude

- Willingness to learn and adapt to new situations

- Min GCE O Level and above

- Basic computer knowledge

- Prior experience in a clinic or spa environment is preferred

- Ability to start work within a short notice period

What We Offer:

- Competitive salary commensurate with qualifications and experience

- Opportunity to work in a dynamic and patient-focused environment

- Professional growth and development opportunities

If you are a motivated and customer-focused individual, please submit your application. We look forward to hearing from you!

Jenny Ong

jenny.ong@recruit-inc.com

Recruit Inc

EA License No: 14C7334.

EA Personnel No: R25126659