Customer Care Advisor (Retail)

Our client, a local designer brand is looking for a Customer Care Advisor who will be the friendly ambassador of its brand, assisting customers via phone, email, and chat, making every customer interaction smooth, positive, and delightful

What You'll Do

✔ Handle customer inquiries about orders, returns, and products
✔ Solve issues quickly and professionally
✔ Work closely with our retail team to deliver seamless service
✔ Help achieve sales targets through excellent customer care
✔ Ensure all customer data is handled securely

We're Looking For Someone With:

✅ 2-3 years of experience in customer service (retail or e-commerce is a plus!)
✅ Great communication skills
✅ Problem-solving mindset – you love finding solutions

✅ Good organisational skills, multi-tasking skills

✅ Strong attention to details
✅ Basic Microsoft Excel skills
✅ Flexibility to work occasional weekends or peak hours

Why You’ll Love Working Here:

✨ Be part of a trendsetting fashion brand
✨ Collaborative and supportive team environment
✨ Opportunities to grow your skills in retail and e-commerce
✨ Make a real impact on customer satisfaction and sales

Interested candidates:
📩 Send your resume to dawn.seah@recruit-inc.com

Dawn Seah, Recruit Inc

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