Job Posting for Career Opportunities: Manager, Event Services (1561) at Resorts World at Sentosa Pte. Ltd.
Primary Responsibilities
Leading a team of 3 to 4 persons in conference servicing, group handling and event management.
Oversee events and guide the team in executing the appropriate orders and instructions for the events.
Establish and guide the team on Standard Operating Procedures, Key Performance Indicators, and execution of events in accordance with the strategic directions and/or the prevailing objectives.
Able to communicate and resolve any deficiencies with the operations team to ensure guest satisfaction.
Partner Business Units to address areas of improvements in order to solicit returning business.
Work within budgets to obtain a healthy profit.
Requirements
Degree in Business, Hotel & Tourism Management, or relevant fields
Minimum 3-5 years relevant experience in MICE Event Services/Conference Services
Superior interpersonal and communication skills
Strong knowledge of the tourism and attractions sales industry with experience in a similar role
Preferably up-to-date knowledge in Opera PMS and or Delphi Sales & Catering
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