Assistant Operations Manager

Job Description

• Supervise, review and enforce established operating procedures by the on-site teams.
• Monitor work processes and performance of the on-site teams in order to achieve service excellence and ensure quality performance.
• Keep track of daily/weekly/monthly roster.

• Manage Payroll - Update attendance, leave schedule and duty schedule to HR.
• Conduct on-site training if on site team unable to perform.

• Conduct tool-box meetings, equipment checking and other safety SOP.
• Review, monitor and motivate team members through positive communication and feedback.
• Conduct interview and allocate manpower to the respective sites/location.
• Engage and rectify feedbacks from clients in a timely and efficient manner.
• Attend meetings with clients and take back to review and improve operations processes for higher efficiency

• Assist with Operations when there are big events even if its weekends or public holiday

Job Requirement

• Experience with housekeeping and janitorial services. Minimum 2 years

• Strong leadership, problem-solving and interpersonal skills with ability to exercise common and control

• Able to work independently and multi task

• Good communication skills

• IT savvy - emails, microsoft excel, office, powerpoint and others

• Able to use mobile application

• Valid Class 3 license (compulsory)

• Working Days : Monday to Saturday