Job Description & Requirements
Roles & Responsibilities
A. Administration of Home Maintenance Service (HMS)
i. Responsible for processing HMS enquiries, screen clients, assigned job orders to handyman, process payment to handyman
ii. To update database and analyse database on client satisfaction
iii. To present statistics during staff meeting, analysing trends and observations
iv. Quarterly report on statistics and a success story
v. To liaise with handyman, to brief handyman regularly. To recruit handyman when necessary
B. Reception Duties
i. Receptionist duty, handles walk in, calls and email, to reply email enquiries
ii. Handling general admin paperwork & matters
iii. Stock taking for collaterals
iv. Meeting minute writing
v. Upkeep premises clean and keep stock inventory
vi. Procure refreshment for meetings
vii. Provide support staff team in adhoc projects eg roadshows
viii. Perform other duties as assigned.
C. Other Duties
i. To assist in events such as Partners’ and Volunteers’ Appreciation
ii. Any other relevant/appropriate duties as assigned by Centre Manager or Executive Director.
Job Requirements
- Meticulous, performance-oriented, self-motivated personality with good interpersonal and strong communication skills
- Good organizational with a sense of commitment and responsibility.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint), able to use the computer or willing to learn
- Able to work independently and in a team
- Min 2 years working experience
- O Level or equivalent