Satair - Account Manager (USM)

Job Description:

Roles & Responsibilities

• To ensure that quality policies, goals and procedures are adhered to

• To maintain the customer relationship and to ensure highest possible level of customer satisfaction

• To provide market feedback to relevant functions and Management (both positive and proposed areas of improvement)

• To contribute actively in strategy development & implementation, and execution on regional business development plans and/or regional roadmaps where relevant

• Account ownership responsibility involving sales and relationships

• To drive efforts to meet goals and success criterions for business development and marketing tasks in assigned market area

• To seek out relevant opportunities and market the company’s products, concepts and services within assigned market area

• Other duties reasonably determined from time to time by the Company

• Manage the purchase of parts, stock inventory, and sales pricing in accordance with the division’s SOP and Work Instructions.

• Provide AOG support as needed and manage online sales platforms for the Asia region.

• Represent the company as an ambassador at relevant events, trade shows, and seminars.

• Maintain accurate customer data records and perform other duties as assigned.

Requirements:

• College or University graduate, or equivalent experience
• Fluent in English, both orally and written
• Thorough knowledge of the Illustrated Parts Catalogue
• Ability to handle various types of projects simultaneously
• Shipping knowledge, including INCO terms (also including knowledge of transportation of dangerous goods), export control and ITAR

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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