Housekeeping Supervisor

Working for the Hotel, the Housekeeping Supervisor would be responsible to the Executive Housekeeper/Asst. Exec. Housekeeper in the following areas :

• Assume leadership role in the daily operations during the absence of the Executive Housekeeper.

• Organizing and supervising the room attendants and public area cleaners in their day to day work in maintaining the orderliness, cleanliness and proper functioning of the hotel guestrooms, corridors, service areas and public areas.

• Plan forecasts and records manpower against projected outlook.

• Supervisor the room attendants on the floors and ensure that the guestrooms are properly cleaned and in good order.

• Ensuring the proper grooming and conduct of the Housekeeping staff and cleaners under her supervision.

• Inspects guestrooms – vacant clean, checkout and random check occupied rooms.

• Ensure smooth and efficient turnover of guestrooms.

• Responsible for supervision of room attendants and cleaners. Inspect all rooms on floors, corridors and public areas, correct defects and advises Exec. Housekeeper on defects.

• Maintain keys control.

• Conduct daily briefing.

• Record “Lost & Found” according to set procedures.

• Prepare room attendants’ reports and room discrepancy report.

• Perform other related duties assigned by the Executive Housekeeper.

• Min Secondary education

• 2 years of related working experience

• Speaks/write English, speaks and understand simple Mandarin and Malay

• Able to work rotating shifts

• Computer knowledge