Job Posting for Regional Operations Excellence & Project Management at SeaMoney
Job Description
Process and productivity optimization
Develop, track and analyze key metrics to identify potential areas of improvement for operational processes
Drive the review and optimization of processes across various markets to increase operational efficiency, effectiveness and improve user experience (both internally and externally)
Develop and align operational best practices and SOPs across various markets
Develop, set and align benchmarks and targets to achieve operational productivity across various markets
Vendor management
Manage the relationship, commercials and end-to-end contracting process with vendors
Work with regional and local stakeholders to faciliate the sourcing, testing and implementation of new technologies and services
Track, review and optimize vendor performance
Project management
Lead cross-functional and cross-market projects; accountable for managing the scope, timeline and resources to achieve target project outcomes
Track and provide senior management visibility on the progress and performance of key projects
Requirements
Bachelor’s Degree in Finance, Engineering or Business equivalent
Experience in project management and process improvement, preferably in a financial services/technology/e-commerce industry
Experience working with cross-functional, multi-country teams
Experience with data and business analytics
Strong stakeholder management skills and organizational skills
Strong analytical and problem-solving skills, with the ability to generate insights and develop actionable recommendations
Demonstrated ability to learn fast, handle multiple and complex projects, prioritize tasks and meet deadlines
High energy, self-motivated, thrives in a dynamic start-up environment
Proficiency in Python/SQL as well as Lean Six Sigma certification are a plus, but not a must
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