Assistant Branch Manager (1-year contract)

We are looking for a passionate and professional Assistant Branch Manager to join our team to help us with our mission of providing good and hassle-free service to customers and improving sales at the branch.

Based in Singapore and reporting to the Branch Manager, the incumbent will support the branch manager on the day to day operations, monitor, co-ordinate, oversee staff deployment, ensure proper outlet management and cash re-conciliation at the branch and utilize resources efficiently.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in personnel management or customer service, we want to talk to you.

What You'll Do

• You will handle public feedback and staff problems, monitor, co-ordinate and oversee staff performance and deployment at branches.
• You will ensure good customer service standard at the branch.
• You will perform cash reconciliation against sales, certify and monitor staff attendance, manage overtime claims, incentive payments, relief counter and stock management.
• You will identify repairs required and recommend area for improvement and work closely with Facilities Management.

Who You Are

• You will need a Diploma, preferably in Business or related field.
• You will need at least 2 years of retail management experience and experience in managing a retail store.
• You should have managerial/supervisory experience with the ability to lead a team.
• You should have cash handling experience.
• You will need to be computer literate.
• You should be able to work on weekends and PH and perform shift hours.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance
• Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.