Job Posting for Senior / Executive - Operations at ST Logistics
Job Function
Warehouse & Cold Chain Management
Job Summary
The Senior Executive - Order Processing (Warehouse & Cold Chain Management) is responsible for preparing customer proposals and/or tender documents and fulfilling orders, from identifying customer needs, developing proposals, processing orders to shipment and delivery of orders to the customers. He/She is also responsible for managing customers and coordinating with colleagues during the entire process. Resourceful and analytical, he/she is required to analyse customer needs and convince customers to adopt proposals.
Job Responsibilities/Key Tasks(External)
Business Administration Operations
Manage stakeholders to monitor completion of requirements and activities
Participate in value-based culture and a culture of accountability in the organisation
Adhere to organisation’s governance, compliance issues and reporting processes
Adhere to organisation’s data governance and protection processes
Lead teams in the workplace
Review allocation of resources in support of different business activities
Optimise use of allocated resources
Coordinate operational policies, standards and procedures
Execute risk mitigation plans
Develop incident or crisis management plans to ensure gaps are mitigated
Business Process/Continuous Improvement
Analyse risks associated with different approaches of process changes
Engage senior management for buy-in to implement solutions identified
Execute business processes improvement solutions
Adhere to corporate social responsibility policies for logistics operations
Execute environmental protection policies and procedures
Develop measures using quality management knowledge to enhance quality standards
Safety and Health
Manage WSH activities to ensure department's compliance to requirements
Perform safety and health risk assessment
Coordinate corrective actions to address areas of non-conformance to WSH standards
Address WSH risks from assessment reports to determine hazards
Manage WSH solutioning discussions around suggestions to improve existing processes
Technology Application
Review areas in logistics operations where technology can enhance processes
Leverage on data analytics to build insights on technology usage
Sales and Customer Service
Manage key accounts through maintaining close contact with stakeholders
Communicate with key account managers to identify new businesses and grow relationships that assist in revenue generation within assigned verticals
Plan delivery of logistics products and services that meet customer requirements
Deploy logistics services that meet customer requirements
Monitor lapses in delivery of logistics services to customers
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Singapore 628509,
Full Time