Executive/Senior Executive, CommCare Academy (Training)

We are looking for an Executive/Senior Executive, CommCare Academy (Training) to join the team.

The Executive/Senior Executive, CommCare Academy (Training) will coordinate and manage training programs to meet organizational needs. This role includes offering course guidance, providing logistical support, administering training systems, and managing training grants. The executive will deliver training sessions, review course materials, and streamline processes for enhanced productivity. Strong organizational, communication, and analytical skills are essential for this position.

Job Responsibilities:

• Organise & coordinate training programmes according to the organisation/department’s needs and staff development plans.
• Offer course guidance and counsel to staff members to effectively bridge skill gaps aligned to their Individual Development Plan (IDP).
• Provide logistical and administrative support (prepare training materials, venue set up/tea break arrangement, course confirmation/communication to the participants, their managers and trainers, etc.), administer training bond as required, course evaluation and reporting, maintain up-to-date training records and cost management.
• Manage training and grant administration on Training Partners Gateway (TPGateway) for WSQ course offerings.
• Provide secretariat support for the CommCare engagement series in coordinating logistics, managing registrations and liaising with speakers and sponsors.
• Process invoice and payment with Finance, training providers and vendors.
• Generate & sense make learning and post-learning reports through evaluation survey findings with improvement recommendations.
• Collate and track data/ information/ statistics for regular reporting on learning and training effectiveness.
• Implement and administer the Learning Management Systems (LMS) by managing and maintaining all areas, content, and user configuration within the LMS.
• Collaborate with necessary departments to maintain function, relevancy and accuracy of systems and integration.
• Deliver stand-up training in corporate orientation.
• Review courseware to keep materials updated in consultation with the domain experts/curriculum developers/trainers.
• Update and monitor training budgets and funding sources and submit funding claims.
• Streamline & improve work processes and productivity with automation.
• Undertake any other ad-hoc duties as assigned, contributing flexibly and adaptively to the broader goals of the department.

Job Requirements:

• Minimum Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Management/Administration; Human Resource Management or equivalent.
• At least 3-5 years of relevant experience in a similar role, preferably in a healthcare/ community care setting.
• Prior experience in managing Grants on Training Partners Gateway (TPGateway) is highly advantageous.
• Good understanding of learning and development principles and methodologies.
• Proficient in using learning management systems and other relevant software tools such as Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to work independently and as part of a team, managing priorities and meeting deadlines.
• Excellent organizational and multitasking abilities with exceptional attention to detail.
• Strong interpersonal and communication skills that enable you to work with people at all levels.
• Good written and spoken communication skills that allow you to inform and advise others clearly.