Retail Shop Sales Manager

Retail Shop Sales Manager

• Achieving and maintaining sales KPIs
• Exceptional customer service skills
• Oversee day-to-day operations of the retail store
• Monitoring and managing stock inventory
• Motivate/ build teamwork among colleagues & maintain good communication and a good working environment
• Driving and leading team to ensure sales KPIs are achieved
• Ensure adherence to health and safety regulations and perform regular check and ensure store’s cleanliness and hygiene standards are maintained
• Building long-term relationships with clients. Managing conflict resolutions and client complaints
• Other ad-hoc duties as and when assigned by the management

Requirements:

• Possess excellent communication and interpersonal skills
• Able to work retail hours, including weekends and public holidays
• Proficient user in MS office software and POS system
• Service oriented and passionate to go the extra miles for customers
• Strive to achieve sales targets without compromising service excellence
• Honest and disciplined and have a friendly disposition
• Good team player with good working attitude
• Min 3 years of Retail Shop Sales Manager experience preferred