Business Project Manager (Securities Services) 1 year contract, Business Chinese Speaking

BUSINESS PROJECT MANAGER (SECURITIES SERVICES) - 1 Year Contract

Description

Our client is a global multi-asset servicing specialist dedicated to assisting clients in achieving their investment and cross-border distribution objectives. As 1 of the top 5 global custodians, they have a presence in over 90 markets. The firm offers integrated solutions to sell-side, buy-side, and issuer clients, leveraging its extensive network and local expertise to navigate the complexities of the financial landscape

Position Purpose

• Client Implementation team is responsible for the coordination of Onboarding/ Transitions related activities for New and Existing clients – fund administration, global custody, transfer agency, middle office outsourcing, investment analytics/ performance reporting, regulatory reporting, OTC derivatives, etc.
• Client Implementation team is also responsible for the end to end coordination of new client onboarding
• Client Implementation team is also responsible for the end to end coordination of new client Change Requests
• Maintain and build a strong client service culture for all projects
• Ability to quickly develop relationships with external parties and clients and proactively manage issues arising from requirements, deliverables and deadlines
• Work independently and leverage off of internal bank colleagues for support and expertise to drive projects to successful Go Live through effective project management
• Proactively promote the continuous improvement of Onboarding, Transitions and Change Management documentation and procedures

Responsibilities

Client Implementation & Change Management

• Coordination of client transitions activities from initiation to go live
• Drive regular strategic client meetings to document and understand transitions timelines, deliverables, requirements and key dependencies
• Maintain existing project governance with internal business units for coordination, planning and tracking
• Work closely with new and existing custodians, investment managers and other third parties
• Ensure complete documentation for audit, control and sign off
• Ensure full, transparent and appropriate communication and documentation to and from stakeholders throughout the transition
• Undertake Post-Implementation reviews to document findings and issues to ensure continuous improvement and promote team learning
• Deliver transitions in line with recognised best practice methodologies (managing risk governance, quality assurance, issue resolution, reporting and communication)
• Build new client relationships for onboarding acting as the single point of contact for implementation deliverables
• Understand client requirements and track key deliverables to closure, escalating as necessary
• Closely track Change requests adhering to SLAs and Stage by Stage rollout
• Log and track from initiation to closure, ensuring all sign offs prior to Go Live
• Align project deliverables with the Change Request partners in multiple locations

Qualifications/ Job Requirements

• Preferably Native Chinese or strong familiarity with speaking, reading and writing in business Chinese language. This role requires extensive interaction with a Chinese Sovereign Wealth Fund

• Comfortable with working independently on projects

• Ability to manage stakeholders at multiple levels both internally and externally

• Strong documentation and recording skills with an attention to detail

• Sound working knowledge of Middle Office, Asset Servicing and Custody sector

• Ability to drive agendas, meetings and assign tasks for ownership

• Microsoft Office including Project and Visio