Collaborate closely with business stakeholders (E.g. Relationship Managers, Product managers, Operations, Credit Control Unit, Credit, Business Support Unit, etc.) and Technology team to gather and understand business process flows and document process flow charts and logics.
Understanding the Business and Credit Requirements and context and liaise with internal stakeholders and users to analyze and document as-is process flows.
Prepare documentation on field mapping logics (E.g. Validations, field conditions, dropdown values, etc.), system logics (Upstream/downstream mapping) in a clear, organised and structured manner.
Consolidate process and field mapping logics and perform analysis on differences and nuances across markets (Singapore, India, Hong Kong)
Acquire a strong and deep understanding of the business process flows and business logics to understand the context/rationale for the current build.
Provide regular, proactive updates on project documentation progress to stakeholders and senior management on scope, timeline and issues.
Requirements
Meticulous, attentive to details, analytical and strong grasp of business analyst tools (E.g. swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.)
Market knowledge and experience of SME segment, credit knowledge and lending products
Business Analyst and system Implementation Experience would be an advantage.
Good interpersonal and communications skills
Strong stakeholder management and coordination
Problem solving, planning & organizing skills
A strong team player
Sense of ownership and accountability for owned projects
Awareness of Project management tools (JIRA, Confluence) and methodologies like AGILE, etc would also be an advantage
Demo
Singapore, Singapore
Contractor