Senior Officer, General Insurance Specialist (1-Year's Contract), Personal Financial Services

Job Responsibilities:

As General Insurance specialist within the telesales team, you will be fully involved in introducing various insurance plans to meet the financial protection needs of UOB’s existing customers. Specific responsibilities include:

• To actively make outbound calls to present General Insurance products (Hospital/Accident/Critical Illness) to UOB customers.

• To pro-actively highlight the unique selling features of every insurance plan.

• Understand customer’s concern and address their needs through active listening.

• Handle customer’s objection professionally and to conduct sales call in a persuasive and engaging manner with customers to ensure closure.

• Strong ability and confidence to cross-sell (e.g. a 2nd insurance plan).

• Consistently meet and exceed sales targets set by management monthly.

• Apply diligence and integrity in the selling process to ensure sales calls conducted in accordance to the bank’s quality assurance standards.

Job Requirements:

• Min 3 GCE O level is required.

• Highly persuasive and comfortable with handling customer’s objections.

• Thrive in a fast-paced environment to consistently meet or exceed sales targets.

• Strong ability to transit from selling one product to another with ease.

• Willing to learn and apply new techniques to improve skillsets.

• Preferably certified with BCP and PGI.

• Fresh graduates without experience are welcome to apply (training provided).