User Researcher

Confidentiality: Vocalbeats uses applicants’ data only for recruitment purposes. Job application data will not be shared with any other 3rd party or for any direct marketing purposes.

Employment Type: Full-Time (on-site)

Location: 108 Robinson Road #09-01 Singapore 068900

Responsibilities

• Partner effectively with Product and Design teams to identify research needs and discuss research project requirements
• Responsible for the independent design, execution and analysis of research projects with various complexities, ranging from strategic (foundational) to tactical (evaluative) research
• Utilize the right mix of research methodologies to fit research requirements, including conducting user interviews, focus groups, diary studies, ethnography, online communities, expert interviews, usability testing, concept testing and surveys
• Analyze and synthesize qualitative and quantitative data from both primary and secondary sources to deliver holistic and valuable insight reports that drive actionable outcomes for our Product team
• Own and manage project timelines and deliverables while ensuring quality and consistency in research processes
• Work with other researchers within the global team to identify opportunities for continuous improvement of research processes and support the implementation of standards, thereby developing a world-class research practice
• Empower internal teams with basic research skills (e.g. In-depth Interviews, Street Intercepts) and understanding through training
• Establish yourself as the champion of user's voice within the organization

Requirements

• 3–6 years of experience in both qualitative and quantitative research, with proven expertise in big data analysis
• In-house tech company background, led North American project indecently and demonstrating practical experience and adaptability in a rapidly evolving environment
• Strong curiosity about AI, coupled with an inclination toward independent thinking and innovative problem-solving
• Proficient in qualitative research methodologies, including developing frameworks, discussion guides, and moderating user interviews or focus groups
• Experienced in quantitative research, from questionnaire design to data analysis and interpretation