Information System Executive

1.0 Technical and Support Duties

• Assists in the minor changes to business application forms and/or reports wherever possible and permissible in the systems.
• Notifies IS vendors of any malfunctioning of hardware or application under the agreed Service Level Agreement (SLA).
• Reviews reported application or system problems and resolve them on the spot if possible.
• Liaises with IS Manager on any IT audit matters.

2.0 Routine Duties

• Reviews automated backup logs and perform remediation when backup fail.
• Reviews antivirus alert notification and performs quick inspection on the reported user’s computer when needed.
• Reviews network Firewall logs and performs remediation when needed.
• Administrates and support Amadeus Integrated booking suite issues.

Performs any other duties as and when assigned by the IS Manager or Executive Assistant Manager.