Hire Controller

Key Duties:

· Working on head office hire desk and liaising with the depot network for day-to-day duties

· Ensuring all hire contract administration is completed in an accurate and timely manner.

· Diarise day-to-day entries of any “on hires/off hires” and deliveries/collections.

· Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages.

· Work with cross-hire suppliers to secure hire/sales opportunities.

· Build strong customer relationships.

· Resolve any customer issues.

· Assist in Transport and logistics.

· To log all hire enquiries on the CRM and follow up in a timely manner to ensure we secure all business opportunities.

· General ad-hoc administrative duties

Essential Skills:

· Previous experience in a hire company essential

· Customer focussed

· Excellent communication skills

· A confident and flexible attitude

· Excellent administrative and organisational skills

· PC literate – a working knowledge of MS Office and CRM programmes

· You will need to adhere to and promote compliance with current H&S legislation and company specific H&S policies

Job Type: Full-time

Pay: From £32,000.00 per year

Additional pay:

• Quarterly bonus

Schedule:

• 10 hour shift

Work Location: In person