CoreTech is a specialist cyber security company, proud of our world-class technical capability. We use our knowledge to solve our clients' hardest problems to help make UK cyberspace safer.
We’re growing quickly, and we’re looking for an Office Administrator to take on responsibility for the smooth day-to-day running of our offices. Reporting to our Facilities and HR Manager, this role will be externally and internally facing, manage offices across multiple floors, be the first point of contact for many internal and external queries, and be a vital member of the team that supports the whole business.
High Level Areas Of Responsibility Are Below
Front of House
- Meeting and greeting; first point of contact for all visitors; suppliers, clients, interviewees etc. ensuring that visitors are welcomed and booked in.
- Overseeing the smooth running of the office; being the main point of contact for staff answering ad-hoc queries.
- Keeping a safe and secure environment for staff and visitors; ensuring HSE regulations and security procedures are adhered to, reporting incidents/near-misses and pro-actively suggesting improvements. Opportunity to be a qualified Fire Marshal / First Aider.
- Liaising with contractors to ensure appropriate maintenance and repairs activities are carried out in a timely and safe manner, arranging access and minimising disruption.
- Hosting clients – pre-booking visitors into the building, arranging parking, catering and meeting rooms.
- Managing parking and desk allocation.
- Answering the phone during working hours; screening incoming calls and communicating messages.
Procurement and Goods Inwards
- Procurement of ad-hoc supplies and equipment.
- Managing the goods inwards process – ensuring that all deliveries are registered appropriately and given to the correct person.
- Stock control of office supplies and consumables.
- Maintenance of office stationery
Administrative duties
- Various day-to-day administration duties including managing group mailboxes, collecting and distributing post, filing, taking donations to the food bank and other ad-hoc tasks.
- Supporting company events: booking locations for external company events, catering for internal briefings
- Booking of tickets, accommodation and travel for overseas conferences and site visits.
- Support to induction and onboarding processes – providing a smooth experience for all new joiners, and a friendly face when they arrive.
- Working with other areas of Operations to support recruitment, learning and development, health and safety, HR and finance.
Your Experience
- Relevant and recent evidence in a customer service role. Office or administrative experience ideal but not mandatory.
- Excellent organisational skills, able to balance multiple requirements and deadlines, and reliably complete regular activities when they are due.
- Good verbal and written communication skills; able to build strong relationships with suppliers, staff and visitors and be the first point of contact for any office-related queries.
- Adaptable with an excellent work ethic. Managing own tasking and prioritising time to ensure that work is completed promptly and to a high standard.
- Reliability and discretion; upholding the highest levels of conduct, integrity and professionalism.
- Be self-motivated and personable, with superb customer service skills; being professional and responsive to queries.
- Computer literate with experience with common packages (eg. Outlook, Excel)
Work Benefits
- Promotions assessed informally and based on achievements
- 25 days holiday per year (with bank holidays on top), option to buy/sell up to 5 days per year
- An extra day of holiday per year, up to an extra 5 days, starting from 2 years' service
- We offer financial support to cover HMRC allowable costs of relocating if you’re moving to the area
- Training and development opportunities to support your career aspirations
- O'Reilly books subscription which provides access to huge range of technical books
- Regular events including internal technical conferences, company socials and pizza-fuelled lunchtime seminars
- Free seasonal fruit, tea, coffee, milk, squash and hot chocolate.
Health Benefits - Private Medical Including Access To
- Private online GP, and a helpline to speak with various healthcare professionals
- Physiotherapists, osteopaths or chiropractors for muscle, bone, and joint pain
- Mental health - counselling, and specialist consultations and treatment with psychologists and cognitive behavioural therapists
- Annual Health assessment
Financial Benefits
- A profit share scheme so that everybody is rewarded for company success. This is an annual award that is based on the company hitting its targeted forecast. We have achieved this every year to date
- 8% company contribution to pension with no minimum requirement for employee contribution
- Death in Service cover of 4x base salary
Lifestyle Benefits
- Enhanced maternity/paternity/adoption leave: 12 weeks maternity leave at full pay as soon as you join, further enhanced to 20 weeks full pay from 2 years’ service. 2 weeks paternity leave at full pay as soon as you join, further enhanced to 4 weeks full pay from 2 years’ service
- Enhanced cycle-to-work scheme including the ability to purchase a bike over £1,000 (e-bikes, specialist cycles and trikes allowed)
Location
We are based in the centre of Cheltenham in a stunning new build contemporary office 5min walk from the local shops and cafes. As a front-of-house role, it is office-based, however there is scope for ad-hoc days working-from home to accommodate personal appointments.
Additional Details
Please note, due to sensitivity of the role, successful applicants must be British Citizens and willing to undergo background checks to obtain a security clearance.
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