Who We Are:
We are a newly opened boutique unisex clothing & accessories brand specialising in embroidered apparel. Being a new kid on the block, in Brighton, we are bringing our unique made-to-order ideology to the world of high-street retail. Being established in one of the most well-renowned locations in Brighton Lanes we are excited to open our flagship boutique store that will showcase and retail some of the most amazing embroidery pieces we have ever made. At the heart of the company, we believe that made in Britain doesn't have to come with a price tag and we are about to shake up the world of mass-produced fast fashion.
JOB MISSION
Retail Sale Advisor ensures our retail store operates smoothly and provides exemplary and luxurious customer service that aligns with the high-end vision & standards of its' products. Educated with expert product knowledge, they utilise proper selling and conversing techniques to assist customers throughout every step of the transaction process, always positively representing the United by Thread brand and sharing its' vision.
MAJOR ACCOUNTABILITIES
- Provide customer service using proper selling techniques and product knowledge.
- Greet and make customers feel welcome.
- Understand the customer's needs.
- Educate the customer on product features and benefits.
- Solve any customer problems/answer any questions.
- Transact the sale through suggestive selling, multiple selling, and effective closing.
- Correctly measure and fit customers with appropriate products and style recommendations.
- Inform customers about the products origin and unique selling points of the brand.
- Keep the floor always looking its best - neat, organised, and well-stocked.
- Make sure items are labelled and price marked properly.
- Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
- Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses.
REQUIREMENTS FOR SUCCESS
- Must be 18 years of age or older.
- Should be a people person!
- Past retail experience preferred, but not necessary.
- Strong customer service and verbal communication skills.
- Ability to quickly perform basic math.
- Willingness to work a flexible schedule that will include weekends.
- Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location).
Job Types: Full-time, Part-time, Permanent
Pay: £9.00-£12.00 per hour
Expected hours: 20 – 45 per week
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
- Store discount
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application question(s):
- Do you have LinkedIn profile? If yes, please provide a link.
- Do you have any work experience in boutique / luxury retail environment?
Work Location: In person
Application deadline: 26/07/2024
Expected start date: 29/07/2024
Demo