Office Administrator

Job Overview
We are seeking an Office Administrator to join our team at Evercold Technical Services, to oversee the day-to-day functioning of the office and ensure its operation runs smoothly. The ideal candidate will possess strong communication skills and be able to organise and prioritise incoming calls and workload. The role is office based where you will be part of a team in an open-plan office.

Responsibilities & Duties

• Manage phone calls, emails, and other forms of communication.
• Respond to customer enquiries and complaints
• Handle correspondence, schedule appointments, and prepare documents
• Use a range of software, including email, spreadsheets, databases, and online portals to ensure the efficient running of the office.
• Maintain online and paper filing systems, organise records, and ensure proper retention and disposal.
• Ensure adequate staffing levels to cover for absences and peaks in the engineers workload.
• Assist with quotations and processing invoices.
• Provide administrative support to staff, including training and onboarding new employees
• Assist in the management of the business social media pages.

Experience, Qualifications and Skills
Ideally candidates should have previous experience in a similar role or possess relevant qualifications in Office Administration. Essential skills include:

• Excellent interpersonal, oral and written communication skills, with the ability to converse at senior level.
• A customer focused approach.
• Excellent organisational and time-management skills.
• Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and other commonly used office packages.
• Strong IT and typing skills.
• The ability to prioritise tasks and work under pressure.
• Good teamworking skills.
• Flexibility and adaptability to changing workloads.
• A problem-solving approach to work.
• Respond to customer enquiries and complaints
• Assist in the management of the business social media pages.
• Handle correspondence, schedule appointments, and prepare documents
• Use a range of software, including email, spreadsheets, databases, and online portals to ensure the efficient running of the office.
• Maintain online and paper filing systems, organise records, and ensure proper retention and disposal.
• Assist with quotations and processing invoices.
• Provide administrative support to staff, including training and onboarding new employees

If you are a motivated individual with a passion for administration and a keen eye for detail, we encourage you to apply for this exciting opportunity to contribute to our dynamic team.

Job Types: Full-time, Permanent

Pay: £25,500.00-£28,000.00 per year

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 3 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: ETSL-002