Hospitality Assistant

ISS provides facilities management, cleaning and hygiene services, maintenance and building services, catering, front of house, hospitality, security, and a wide range of other tailor-made services for customers throughout Key Accounts and Specialised Services. Job Description As a Hospitality Assistant, you will help ISS become the world’s greatest service organisation by delivering exceptional service performance and empowering our customers. In this role, you will provide frontline customer service in Guest Services, Food, and Hospitality for one of our esteemed clients. You will be responsible for the day-to-day execution of client services throughout the executive meeting floor and entertainment spaces at 100 Bishopsgate, ensuring a seamless and outstanding experience for all guests. If you are passionate about hospitality and committed to excellence, we would love to hear from you. Key Responsibilities • Coordinate the day to day delivery of hospitality from the client serving kitchen • Prepare, set up and clear refreshments and food offerings in meeting rooms in a timely manner and to set standards • Deliver the supply of food and beverage items to ensure quality, variety, presentation, temperature and taste are maintained at the standard required by the client • Support the logistical set up and clear up of all meeting rooms including furniture and AV equipment. • Wash and polish dishes, crockery, glasses, cutlery etc. • Ensure the kitchen is clean and tidy at all time • Report any defects on equipment to the relevant person/department • Manage daily and weekly stock control of supplies • Accept and check delivery of daily food orders and ensure that these are stored safely and according to hygiene and food safety guidance and standards Professional and Personal Competencies/Qualifications • GCSE Math and English or equivalent • Level 3 Food Safety (Essential) • Relevant corporate / hospitality/ customer service experience • Experience working with systems (e.g. MS Office, Condecco) • Events and corporate hospitality experience • Professional, committed, conscientious, pro-active and innovative • Numerate, accurate and confident and can work on own initiative • Strong communicator able to communicate with clients, operations, suppliers, and team with prior client facing experience The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com