Guest Experience Host/Hostess

GUEST EXPERIENCE HOST / HOSTESS - ASCOT – £13.05 per hour

About Lapland

Based on the original stories of Mike and Alison Battle ‘Lapland’, the show, is a ground-breaking immersive theatrical production that brings to life the mythical elven world of Father Christmas. Lapland celebrates the wonderment of childhood through our magical world, rich story telling & memory making experiences.

Role - Guest Experience Host/Hostess : Woodland Check-In

Our Woodland Check-in team welcome guests to Lapland, setting the scene for a magical and unforgettable experience.

Working in our outdoor Eleven Bazaar and our indoor Woodland Check-in areas, this role is a guest-focused position, involving lots of interaction with Human Folk before their Lapland experience begins.

Responsibilities include:

• Provide a wonderful welcome to our guests, creating a fantabulous first impression.
• Use of our onsite system to check guests in, whilst sharing key information about their visit.
• Assist with latecomers to the experience, helping guests catch-up to their tour quickly.
• Deliver a world-class service to guests, ensuring that any issues are resolved in-the-moment, with a touch of Lapland magic!

Where is Lapland?

Lapland is based in Whitmoor Forest, in Crown Estate on Swinley Road, Winkfield Row near Ascot SL5 8BD.

Key Dates

• E-LEARNING: You will be required to complete e-Learning prior to starting your in-person training.
• PAID TRAINING: Your training plan will vary depending on your role. Training will take place on select dates between the end of October and the beginning of November
• LIVE EVENT: In 2023 Lapland will run from 10th November – 24th December.

Benefits

• Hourly pay of £13.05 per hour plus holiday pay
• Free hot meal per day
• Free coffee, tea and soft drinks
• 20% discount in LaplandUK retail shops on selected dates
• Free Parking
• Shuttlebus (from station to event site)

Working for LaplandUK is unlike any other role. By ‘Honouring Childhood Together’, we create memorable moments that families cherish forever. We can’t wait to welcome you to our secret, magical world this year!

Interested? Register your interest and apply now!

Job Types: Full-time, Part-time, Temporary contract
Contract length: 8 weeks

Pay: £13.05 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday
• Night shift
• No weekends
• Overtime
• Weekend availability
• Weekends only

Work Location: In person