Administration Assistant

Department: Sales

Location: Eastbourne

Compensation: £13,000 / year

Description

MPLC are a copyright licensing agency based in Eastbourne within the non-theatrical film market. Founded in the US over 30 years ago and now well established across Europe. We offer copyright compliance to many market sectors.

We have an excellent opportunity for a confident, driven, articulate and dedicated individual to provide administrative support to our sales team.

The position involves working closely with the sales team and undertaking a selection of admin tasks that will be vital to the success of the team and effective administrative operations across the business. A desire to succeed together with resilience and the ability to work off your own initiative will be key to success.

We work hard to educate organisations about the importance of respecting copyright, and MPLC is a key player in the entertainment and intellectual property ecosystem.

What you'll be doing

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  Handle the flow of communication by managing incoming and outgoing post.


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  Streamline application processing by efficiently booking all received applications into our CRM.


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  Keep our CRM up-to-date by refreshing account and company contact details.


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  Facilitate smooth transactions by issuing copy invoices and licenses.


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  Support print operations by collecting, collating, and facilitating the signing and mailing of letters, and ensuring signed letters are attached in our CRM.


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  Maintain digital organisation by organizing and managing electronic files.


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  Monitor and address correspondence issues by scanning for problems and notifying the manager as needed.


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  Ensure accurate financial processing by handling credit payments and applying online payments to licenses booked by the sales team.


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  Coordinate with Finance to communicate about online payments received.


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  Provide excellent customer service by taking incoming calls from clients and directing inquiries to the appropriate personnel.

Who are you?

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  Proficient in various software programs at an intermediate level, including Microsoft Word, Excel, and Outlook.


• 
  Excellent communicator with strong verbal and written skills, ensuring clarity and accuracy in spelling, punctuation, and grammar.


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  Familiarity with Salesforce is a plus, but not a requirement.


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  Highly organized, capable of managing multiple tasks efficiently.


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  Collaborative team player who thrives in a group setting, contributing to a positive and productive work environment.

Details

• Part time - Monday to Friday, 9.00 to 12.30 (17.5 hours per week)


• Salary £13,000 per annum


• Role based in our Eastbourne office


• Private medical insurance


• Life insurance