Office Administrator

Potter Paws is an established dog training school based in Aylesbury, Buckinghamshire, who are looking for a new member to join the team! We are looking for an enthusiastic and motivated individual who will support the training team in an administrative role.

We are a passionate team who strive to improve the lives of dogs and their families. The ideal candidate will be enthusiastic, proactive, meticulous and thrive working independently.

The role will be varied but we are looking for someone who has experience working in an office environment, is confident in various online systems and is a committed team player. Has a sound understanding of social media marketing and is confident communicating with a diverse range of people.

If you have experience in working in a varied administrative role and are looking for a new challenge within an enthusiastic and friendly team, this role will provide an insight into the world of dog ownership where no two days are the same.

Hours: Tuesday – Friday 9.30am – 1.30pm

We’re looking for someone….

· who is comfortable around dogs

· has experience working in a varied office-based role

· is a diligent person who enjoys working to a high standard

· who loves variety in their work

· who is enthusiastic, committed and reliable

· has a friendly, approachable person who is keen to learn and be part of a team

What we can give….

· A caring and supportive team

· In-house training and CPD opportunities

· Flexible hours in school holidays

· Staff benefits

The Office Administrator's responsibilities will include undertaking a variety of office and administrative duties under the direction of the Director/Head Trainer to ensure the successful day to day running of our successful dog training school. You should be confident in phone/email communication, word processing, excel and social media. The ideal candidate will have a pro active approach and be able to work independently.

To be a successful Office Administrator, you should be patient and understanding with both our human and dog clients. A willingness to learn and gain knowledge in new software, support our dog training ethos and demonstrate excellent communication and problem-solving skills. The Administrator will be part of a small team, often working independently as a lone worker in the office.

Office Administrator Responsibilities:

 Answering client queries by phone, email and social media

 Creating and reviewing Course Calendar and Trainer diaries

 Updating website as required

 Co-ordinating client bookings and communication

 Creating social media images/posts and monitoring accounts

 Creating course handouts and promotional material

 Event planning and occasional event attendance

 Ensuring the training venue is clean, tidy and hazard free

 Ensuring all interaction complies to our modern science based, force-fee ethos

 Undertake other duties that may be reasonably requested to assist in the smooth day to day running of the training school

Office Administrator Requirements:

 Excellent problem-solving, organizational, and time management skills

 A good team player

 A pro-active approach with good attention to detail

 Excellent IT skills, including word, excel, mailchimp and social media

 A knowledge of marketing would be advantageous

 Confidence being around dogs

 Effective communication skills and an ability to empathise with owners

 A desire to learn and further develop knowledge as required.

 Human First Aid, Canine First Aid & Body language certificates (willing to undertake)

This is a permanent role, office based at our venue in Stoke Mandeville

Hours: Tuesday – Friday 9.30am – 1.30pm

Job Type: Part-time

Pay: £12.50-£13.00 per hour

Expected hours: 14 per week

Benefits:

• Casual dress
• Company pension
• Employee discount
• On-site parking

Experience:

• Administrative: 1 year (preferred)
• Content marketing: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person

Application deadline: 31/07/2024
Reference ID: OA
Expected start date: 01/09/2024