Customer Service Advisor Part Time

We are looking for an enthusiastic and customer focused individual to join our growing team.

The main duties of the role include:

• Actioning of daily reports and providing customer updates
• Processing of customer orders via inbound and outbound telephone calls
• Acceptance of online orders
• Working with customer procurement systems
• Actioning of drivers returns when required
• Checking in and allocation of Daily Cash payments
• Upselling of product on supplier led focus days
• Dealing with all customer queries

The hours of work are 8.30am - 4pm every Saturday.

Requirements of the role:

• Great communication and interpersonal skills
• Good levels of computer literacy
• Confident and professional phone manner
• Knowledge of the foodservice catering industry would be advantageous

Benefits:

• Full staff training
• Competitive rates of pay
• Supplier focused & employer bonus schemes
• Discounted purchases
• Workplace pension scheme
• The opportunity to grow with a local family run business

Job Types: Part-time, Permanent

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• Day shift

Ability to commute/relocate:

• Radstock: reliably commute or plan to relocate before starting work (required)

Work Location: In person