Description
Location: Sandwell, West Bromwich, with occasional travel to other campuses
Working Hours: Full time, 37 hours
Salary: (Dependent on age category) NMW 16-17 £6.40/ NMW 18-20 £8.60/ NMW 21-22 or NLW 23 £11.44
Front Desk Apprentice – Adult Essential Skills Department
Sandwell College is excited to announce an opportunity to join our team as a Front Desk Apprentice in the Adult Essential Skills Department. This role is ideal for someone looking to start their career in a dynamic and supportive learning environment.
Key Responsibilities
As the first point of contact for students, staff, and visitors, you will play a key role in delivering excellent customer service and administrative support. Your responsibilities will include handling enquiries, scheduling appointments, managing office supplies, and maintaining the smooth day-to-day operations of the front desk.
Skills, Knowledge and Expertise
We are looking for someone who already has Maths and English Grade C/4 or Level 2 Functionals Skills and is eager to work towards Level 3 in Business administration.
A positive attitude, strong communication skills, and the ability to work effectively in a team is vital. This apprenticeship offers hands-on experience, mentorship, and the opportunity to develop essential professional skills in a college that values growth and learning.
Benefits
-
Very competitive salaries that have seen sector leading pay awards
- Excellent annual leave entitlements for all (between 35 and 50 annual leave days, as well as 8 bank holiday days, and additional time off over the Christmas period!)
- Dedication to career development and progression through dedicated development days, talent schemes and much more
- Recognition for great work through awards, events and celebration days
- Cycle to Work Scheme
- Access to onsite facilities with discounted rates on services including Bliss Hair & Beauty Salon, dog grooming, car health checks
- Use of the College gym facilities as well as discounts at local gyms
- Generous pension schemes (23.68% employer contribution for teaching roles, 21.5% employer contribution for non-teaching roles)
- Access to a huge range of high street discounts
- Free will writing
- Travel discounts including local bus, tram, train, as well as cross country coach and trains
- Free flu vaccine
- Free confidential counselling service and wellness platforms
About Sandwell College
Sandwell Family of Colleges is a group of educational institutions located in the West Midlands region of England, offering a diverse range of courses and programs to cater to various interests and career aspirations. The family comprises of Sandwell College, Cadbury Sixth Form College, Central St Michael, Professional Academy, Central St Michaels Science, Engineering and Manufacturing Centre. With state-of-the-art facilities, experienced teaching staff, and a commitment to student success, the Sandwell Family of Colleges provides a supportive and inclusive learning environment, enabling individuals to pursue their educational and career goals effectively.
Sandwell Family of Colleges is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We have robust policies and procedures in place to ensure a safe and secure learning environment for all our students and staff. At Sandwell Family of Colleges, we believe that creating a safe, nurturing and inclusive environment is essential for enabling our students to thrive academically and personally. We are unwavering in our commitment to safeguarding and will continue to uphold the highest standards to protect the most vulnerable members of our community.
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