Job Posting for Data Analist Business Credit Center at ING Belgium
Data Analyst for Business Credit Center
At ING we are looking for a Data Analyst to join the Business Credit Center
Your Role And Work Environment
BCC has been pioneer in the remote lending advise and cross-selling for business clients.
You will become the cockpit of Business Credit Center
Reporting and Data Analyst Expert
Your Key Responsibilities
As a (business) Data Analyst, you will:
Proactively connect with the Management Team and understand their reporting needs, their way of working and the data ecosystem to be able to translate that into their analytical/insight need.
Create management operational performance reports (on the SLA performance of the key activities done within Business Credit Center , create analysis to find pain points and potentially formulate improvement areas.
Translating business needs into analytical request: discuss & challenge the needs and requirements, while thinking on the feasibility with realistic timelines and cross-checking the data availability.
Providing insight by making connections between different information flows and analyses both structurally and on request.
Developing reports both on quantitative & qualitative aspects
Defining data requirements for the Business Credit Center
Creating new reports and aligning with IT, Tribes, Management and other stakeholders
Delivering and automating recurring operational management reports (daily, weekly, monthly’s)
Improving & experimenting with data landscape (e.g. moving away from Excel to a database-oriented solution and experiment with other tools, such as PowerBI, Cognos, other..)
Participating in alignment meetings to improve existing or set up new reportings due to new tools to be used e.g. reporting tools, data management process for CRM2.0
Providing in-depth analysis on our operational data to articulate findings / answers for specific questions or needs from the business.
Creating (advanced) ad-hoc reporting for specific needs, using tools like Access, Excel, Power BI, Cognos,...
Stimulating cross-border interaction and alignment between people, expertise teams, squads, and Service organizations both in central and local business lines.
Support and analysis in case of incident.
You Have The Following Experience & Competences
Relevant work experience in a reporting/data analyses environment
Relevant track record of working in the operations area
Academic level.
Strong experience with Excel, VBA and database-related environment (e.g. ACCESS) Experience with tools such as SAP, SQL, SAS, Cognos or MS Power BI are a plus; an interest in these tools is a must
And Next To That You Have The Following Competences
Ability to prioritize and transform user information requirements into reports and analyses.
You have a pro-active mindset and can do attitude to help make this unit successful and increase efficiency.
Ability to extract key observations from data and bring clearly across in executive messaging / reporting.
Ability to work with key stakeholders and with a proven track record in achieving results
You are a fast learner (to understand the complex Belgium operations model) and are able to deliver results quickly
Ability to work multidisciplinary, not only with colleagues from BCC but also with colleagues other Business Banking Sales departments
Fluency in English, Dutch and French
We Offer You
A challenging position within the Business Banking Sales organization
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Brussels, Brussels Region
Full Time