Back Office & Operations Officer

📌 Company Overview

Our client, a financial institution undergoing a major IT transformation, is looking to strengthen their operations by hiring four Back Office & Operations Officers. These professionals will support both banking operations and client lifecycle management during a critical period of system migration and process optimization.

👥 Team Composition:

• Candidates may support multiple teams (3–4) depending on the workload and needs.

Key Responsibilities

🏦 Banking Operations

• Perform account reconciliations
• Prepare attestations for internal and external stakeholders
• Process manual wire transfers
• Respond to client inquiries
• Support the migration of products and cash accounts to a new core system (scheduled for October)

👤 Client Life Cycle Management

• Manage client onboarding
• Handle life cycle events (e.g., updates to client files, compliance information)
• Process account closures
• Ensure the verification of client documentation, including residency, taxation, and compliance checks

✅ Required Competencies

• 2–3 years’ experience in a banking operational or back-office environment
• Solid knowledge of administrative processes and compliance requirements
• Proficient in Microsoft Office tools
• Fluent in French or Dutch
• Highly autonomous, adaptable, and quick to learn in a fast-evolving environment
• Strong common sense, attention to detail, and organizational skills
• Able to work precisely under pressure and manage multiple tasks across different teams