ERCC Information and Operations Officer

About the Role

When a disaster encompasses both humanitarian aid and civil protection assistance, the unit provides a platform for effective coordination both within the DG and with other Commission services, EU institutions and bodies, as well as Member States during the emergency phase.

Responsibilities

To provide appropriate information and document management support to the EU Civil Protection Mechanism, in particular to ensure efficient functioning of its Emergency Response Coordination Centre (ERCC):

• Participate in the duty system of the Emergency Response Coordination Centre (ERCC) as ERCC Duty Officer.
• Perform duty shift work in the ERCC and as needed support in normal office hours.
• Maintain a high level of situational awareness (e.g. making use of monitoring, early warning and communication tools, use CECIS and other situational awareness tools, manage the information flow to and from ERCC specialised informatic channels including email, secure systems like CECIS, EWRS, ECURIE, dissemination of information products, updates of the ERCC Portal, document management and archiving).
• Facilitate coordination during emergencies (e.g. establish and maintain the common operational picture, operational tasks to facilitate the deployment of capabilities and experts under the UCPM).
• Facilitate the transport of assistance to disaster areas (e.g. assist in handling transport requests from Participating States, manage the information flow and notifications for transport support).
• Support the preparation and deployment of EUCP Teams to emergency areas including the daily information flow and task management.

Qualifications

A Master's Degree

Required Skills

Job experience of at least 2 years in the safety, security and crisis management, civil protection, emergency response and humanitarian aid field.

An advantage having previous experience in working with specific crisis management informatic systems at EU level, e.g. CECIS, ARGUS, EWRS, ECURIE.

Preferred Skills

IT tools for specific application areas, IT tools for OFFICE AUTOMATION, MS Office applications.