Patient Accounting Specialist

Patient Accounting Specialist

About 1 Natural Way:

1 Natural Way is a growing company that prides itself with being a first-rate Specialty Women’s Health and Wellness Company that provides products for new moms across the USA. We provide breast pumps, breast-feeding accessories, compression therapy, enteral feeding, and lactation support.

At 1 Natural Way, our purpose is to help moms provide breast milk to their babies through our products, education, and service. Our goal is to support moms, whether they are first-timers or veterans, and make their breastfeeding experience a success. We do this by offering our customers the highest-quality breastfeeding products on the market.

1 Natural Way is accredited by the Healthcare Quality Association on Accreditation (HQAA). Our core values are the foundation for a healthy and happy work environment and strong, positive culture where our employees are fully engaged, excited about the possibilities, and vested in the organization’s success.

Qualifications:

The ideal Patient Accounting Specialist is an engaging team member who presents themselves and the company in a positive way. Confident and dynamic, this outgoing individual is a self-starter, and an independent thinker with an encouraging attitude.

This candidate will be required to have the ability to work effectively under pressure, multi-task in a fast-paced environment and able to effectively articulate complex billing situations and solutions. This humble and proactive innovator is perceived as generous, approachable, and mature. Constantly exploring as there is always another goal to set and reach. This detail-oriented multi-tasker is hungry to seek more and takes an active role to help the company reach the next level with integrity and honesty.

Essential Duties and Responsibilities:

The responsibilities and duties for this Patient Accounting Specialist, but are not limited to, the following items:

• Responsible for working with patients in satisfaction of debt owned due to non-covered services, deductibles, coinsurance, and copays. Answer phones/sending statements/setting up payment plans. Answers patient billing questions through telephone and email communication.
• Acts as point person for billing and payment questions between customer service and accounting.
• Sending past due accounts to collection agencies & posting agency collections to patient accounts.
• Initiates processing of late charges, re-bills, insurance discounts, refunds, audit discrepancies, etc.
• Responsible for all inquiries regarding aged patient accounts receivable balance by patients whether orally or in writing.
• Researches and solves payment discrepancies.
• Processes credit card payments and credits.
• Perform all aspects of the duties of an accounts receivable specialist using billing software programs.
• Ensure that all A/R notes are accurate, clear, and concise.
• Process incoming mail concerning billing and invoicing and respond to those inquiries in a timely manner

Specifications Required

Two-year degree preferred in Accounting or Business management, or equivalent work experience may be substituted.

• Minimum of 2 years’ experience in AR/patient collections.
• Ability to decipher and understand claim denial reasons as shown on EOBs.
• In depth knowledge of medical insurance billing.
• Strong computer skills including proficiency in Microsoft Office and billing software.
• Self-starter highly motivated with strong analytical and problem-solving skills.
• Excellent customer service skills - able to function as a polite cooperative team member with a positive attitude- friendly and engaging personality.
• Ability to balance multiple priorities and meet deadlines.
• Has clear and articulate communication with customers via phone, email, and text.

What sets 1 Natural Way apart as an employer?

• A growing, stable, and diverse company
• A leading, national provider
• Great work schedule – no late night or weekends
• Strong culture with family atmosphere
• Great leadership that offers support

Benefits: Health, vision and dental insurance, short-term disability, life insurance, 401K match, bonus, paid time off, employee assistance program.

This would be an excellent opportunity for the right candidate as we employ creative, fun, and energetic people with a passion for excellence. Please provide a cover letter with a resume.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $19 - $21