What are the responsibilities and job description for the Front Desk Receptionist position at 10 BTI Solutions, Inc.?
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
General Position Purpose:
Your role will be responsible for front of house operations; including: Front desk phone operations and guest management,
clerical assistance, and basic in-house maintenance. You will also support our daily HRPO activities and assist in PO
processes.
Essential Responsibilities
- Professionally and cheerfully greet incoming and outgoing guests
- Maintain the break room and the conference rooms, as well as do minor in-house clean up
- Intermediate computer and MS office skills
- Order office supplies as needed
- Assist with staff meeting set up
- Retrieve and distribute mail daily
- Update phone system & access badge management
- Send monthly birthdays and anniversaries to employees
- Office liaison with the building management
- Provide clerical and administrative support to the Human Resources Department
- Properly handle complaints and grievance procedures
- Basic office functions such as scanning & faxing
- Perform other duties and HRPO projects as assigned
Must have the following competencies:
- Positive and Effective Communication skills
- Professional and Positive Demeanor
- Must take responsibility and be reliable with Time Management
- Initiative Integrity/Adaptability/Flexibility
- Ethical Practice (Corporate Responsibility, Code of Conduct, Confidentiality)
- PC literacy (MS Office & Excel, in particular) is required
- Excellent organizational skills
Education and Work Experience Requirements:
- High School Diploma or GED Required
- Workday Experience preferred
- Plus two years of office/clerical support required
- HR experience preferred
