Onboarding Specialist - Providers

Overview

Purpose: This position is an administrative role that supports all provider relations and crossover recruiting functions.

This position is hybrid at least 2 days a week in the corporate office. 

Responsibilities

Responsibilities 

• Assist with the coordination of the hiring process for all provider new hires. 

• Establishes and maintains good working relationships to support all those involved with the provider onboarding experience. 

• Ability to review and understand terms of provider agreements.  

• Ability to teach essential computer skills remotely (Microsoft office, outlook, time entry system, and EMR) including computer set-ups, and provide orientation. 

• Provides excellent customer service to internal and external personnel. 

• Responsible for maintaining and sending a variety of recruiting or onboarding documents for signature. 

• Responsible for the proper entry, storage, security, and use of necessary data. 

• Completes and maintains all necessary reports for weekly or monthly review. 

• Works proactively to support the needs of the department. 

• Collaborates and assists with Credentialing and Human Resource departments during the hiring and onboarding of new providers to assist with needed documentation and hiring process. 

• Order initial equipment and supplies for providers and assist with retrieval when needed. 

• Properly represents the Company at all times when working with potential candidates. 

• Critical thinking skills that include problem solving techniques 

• Works to ensure compliance of Company and all government guidelines is always maintained.  

• Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines.  

• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. 

• To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.   

• To work remotely, it is expected that you will report for duties at assigned working hours unless otherwise approved by your manager. 

• Reacts positively to change and performs other duties as assigned. 

Qualifications

Qualifications 

• 4 years’ experience onboarding providers or professionals. 

• Nursing home environment background, highly preferred  

• College degree in lieu of experience will be considered 

• Strong urgency and able to practice a high level of confidentiality. 

• Knowledge of proper grammar, spelling, and rules of composition. 

• Ability to work effectively, independently and with other team members. 

• Ability to organize and complete work in an accurate and timely manner.  

• Excellent interpersonal and communication skills. 

• Ability to manage multiple priorities and meet deadlines. 

• Excellent organizational skills and attention to detail. 

• Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrate skills in database management and record keeping. 

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.