What are the responsibilities and job description for the Education Program Coordinator position at AAHOA?
Education Program Coordinator
Are you passionate about helping others realize their full potential through professional development? Would you like to make webinars come alive? Can you balance multiple priorities and projects and see them through to the finish line? We have the job for you!
The Asian American Hotel Owners Association (AAHOA) is a trade association with nearly 20,000 members, serving the needs of hotel owners across the United States. We are seeking a driven, results-focused self-starter. AAHOA has a roll-up-your-sleeves, get-it-done culture and is committed to helping members excel. You will support the delivery logistics of learning experience programs via digital education and live events through various resource platforms.
Duties and Responsibilities
Hotel Owners Academy Webinar and Digital Education Project Management
- Plans, organizes, and moderates live webinars
- Follows up by analyzing audience engagement and satisfaction and preparing reporting
- Manages AAHOA’s recorded webinar library
- Implements systems to ensure webinar offerings remain updated and relevant
- Partners with AAHOA’s marketing team to find innovative ways to redistribute and repurpose created content for blogs, social channels, PDF job aids, and beyond
- Continuously improves the AAHOA webinar program value proposition by promoting it within AAHOA’s vendor and industry partner community
Learning Content Management and Certificate Partnership Program Management
- Maintains educational resources within the association management system (AMS) and provides membership support with AAHOA’s industry education partners
- Supports educational content additions, deletions, and updates
- Administers partner content offerings, including external certificate courses and certification programs
- Assesses learner content engagement, course ratings, and effectiveness and produces stakeholder reporting
- Supports annual efforts to develop and deliver AAHOA Convention Education and regionally held Hotel Owner Conferences (HOCs)
Qualifications and Experience
- Bachelor’s degree preferred in Education, Communications, Marketing, or related studies
- Growth mindset with a love of learning and the ability to quickly put new skills to use
- Success in navigating change and having cultural awareness
- Proven digital skills and a quick learner who embraces new technologies
- Excellent problem-solver with data analytics skills
- High-intensity work ethic and positive attitude
- Thrives under pressure; efficiently balances priorities and deadlines
- Can work with a high level of independence and collaboratively as part of a team
- Well-developed interpersonal skills
- Strong writing, editing, and proofreading skills with exceptional attention to detail
- Proven planning and project management skills and an excellent time manager
- Experience with content management systems ( e.g., WordPress) preferred
- Proficiency working in Google Docs, Sheets, Forms, and Slides
- Willingness to adopt project management platforms, such as Slack or Basecamp
Company Profile
- AAHOA is the voice of owners and the largest national hotel owner’s association.
- Founded in 1989, AAHOA is one of the fastest-growing organizations in the industry. Nearly 20,000 members own over 60% of the hotels in the United States. With billions of dollars in property assets and more than 1.1 million employees, AAHOA Members are core economic contributors in virtually every community.
- AAHOA is dedicated to promoting and protecting the interests of its members by inspiring excellence through programs and initiatives in advocacy, industry leadership, education, professional development, and community involvement.
To apply, please send your resume and cover letter to jobs@aahoa.com.