What are the responsibilities and job description for the Account Manager, ANZ position at Absolute Software?
Absolute empowers enterprises, governments, agencies, educational institutions, and more to stay resilient in the face of growing and ever-changing cyber threats. Founded in 1993 as a platform to 'track-manage-trace' computers for the education sector, we have evolved into the only provider of truly intelligent, self-healing security solutions.
Absolute has the privileged position of being factory-embedded in more than 600 million endpoints, making us uniquely capable of enabling a permanent digital connection that dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network connections. We are the first and only company to offer uncompromised visibility and near real-time remediation of security breaches at the source.
The Opportunity:
Absolute Software are currently looking for a full-time Account Manager, ANZ for their Brisbane office. Working as part of Absolute’s award-winning Sales team, the Account Manager, ANZ will be primarily responsible for developing and converting sales opportunities into sales of our products and IT solutions.
The position will be a combination of pre-sales, post-sales, order management, SFDC super user, and business development. They are also expected to maintain job, product, systems, and tools knowledge. Proven experience in sales required; experience as an inside or outside sales representative will be considered a plus.
Key Responsibilities:
Pre-sales:
Pre-sales:
- New account creations
- Targeted direct email & sales campaigns.
- Prospecting NNLs
- Assist with special pricing requests
- Calculate buyback and co-term requests
- Answer and direct sales inquiry calls and emails
- Manage and execute internal help desk queue
- Build sales pipeline and manage lead generation process
- Handle smaller deals from pipeline to close
Post-sales:
- Provide daily support to the sales team on various sales administrative tasks
- Salesforce account maintenance as required, including updates and accurate contact/account data
- Engagement with Finance, Order Management, Business Applications, and Global Support
- Customer upsells and expansion
- Investigate order related issues
- Ensure internal data entry compliance standards are met
- Ensure proper order assignment while maintaining SLA standards
- Manage License Compliance internal communications
- Establish and maintain relationships with OEM Account Executives and ISR’s
- Protect the security and privacy of Absolute and its customers
Participate in department initiatives and develop related knowledge:
- Attend training sessions offered; grow knowledge of Absolute products/services and internal systems and tools, including CRM
- Stay current in Marketing collateral and related product / service positioning
- Contribute to a customer-focused environment that encourages information sharing, team-based sales activity, and an absolute focus on new business, renewals and development
Experience and Qualifications Required:
- Two (2) years of sales experience, required
- Two (2) years of experience with Salesforce and NetSuite required
- Experience in MS Excel, PowerPoint
- Excellent customer-engagement and relationship-building skills
- Excellent verbal and written communication skills
- Ability to work in a team-based environment
- Ability to work independently
- Ability to travel for sales meetings and training
- Flexibility in work availability for extended hours at the end of the quarter, as well as working schedule of our customers
The base pay range for this position is from AUD $70,000 - $80,000 annually plus commission opportunity; the base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity.
Why Work For Us:
You’re resilient and passionate about securing the Work from Anywhere era.
So are we.
You’re resilient and passionate about securing the Work from Anywhere era.
So are we.
We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.
Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute Software accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.
Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel
Salary : $70,000 - $80,000
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