Payroll Processor

We are seeking a detail-oriented and customer-focused Payroll Processor / Tax Assistant. In this role, you will provide outstanding service to clients by processing payrolls, resolving inquiries, and assisting with tax-related matters. This position requires strong organizational skills, problem-solving abilities, and a commitment to delivering high-quality results in a fast-paced environment.

Key Responsibilities:

• Deliver quality customer service to clients by addressing inquiries and resolving issues.
• Communicate with clients daily to gather information for payroll processing.
• Establish payroll schedules and ensure timely, accurate payroll production.
• Correspond with federal, state, and local tax agencies on behalf of clients.
• Research and resolve system and client-related issues.
• Maintain high client retention rates through consistent and quality service.
• Provide client training on payroll and tax-related tools, reports, and additional services.
• Stay updated on payroll systems, industry trends, and wage/tax law changes.
• Perform general administrative duties, including typing, copying, answering phones, and scheduling.
• Assist with creating forms, assembling marketing materials, and preparing sales reports.
• Support new client setup in the payroll system and other tasks assigned by management.

Qualifications:

• Minimum 3 years of office experience with proven skills in data entry, customer service, and problem resolution.
• Bachelor's degree preferred (or an equivalent combination of education and experience).
• Strong organizational skills and the ability to work under pressure in a fast-paced environment.
• Demonstrated mathematical aptitude and analytical skills.
• Proficiency in business software (e.g., Microsoft Office Suite).
• Prior experience processing payroll is preferred.
• Excellent interpersonal and communication skills.

What We Offer:

• Competitive salary and benefits package
• Professional development opportunities
• Collaborative and supportive work environment

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Accounting: 1 year (Preferred)

Ability to Commute:

• Moorestown, NJ 08057 (Preferred)

Ability to Relocate:

• Moorestown, NJ 08057: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $29